Terms and Conditions

Birdie 2 Stay – Terms & Conditions

Last updated: 28/08/2025

By booking a golf tour with Birdie 2 Stay, you agree to the following Terms & Conditions. Please read them carefully before making your reservation.

1. Eligibility

To book a tour with Birdie 2 Stay, you must be at least 18 years old or the legal age of majority in your jurisdiction.

If you are booking on behalf of others, you confirm that you have the authority to bind each participant to these terms.

2. Bookings, Deposits & Payments

All bookings are subject to availability and written confirmation.

Prices are quoted in South African Rand (ZAR) and include VAT unless otherwise stated.

A non-refundable deposit of 25% (or as indicated in your quote) is due within 7 days of invoicing to secure your booking.

The balance is due 30 days before the start date of the tour.

Bookings made within 30 days of the tour start date require full payment upfront.

Failure to make payments on time may result in automatic cancellation and forfeiture of your deposit.

3. Inclusions & Exclusions

Included (unless otherwise stated):

– Green fees

– Accommodation (if part of your chosen package)

– Specified meals

– Local transport as detailed in your itinerary

Not included:

– Equipment rental and caddie fees

– Travel insurance

– Alcoholic beverages and personal expenses

– Gratuities

– Any items not specifically listed in your quote or itinerary

4. Cancellations & Refund Policy

All cancellations must be made in writing. The following fees apply:

• More than 90 days before tour → Fully refundable
• 90 – 60 days before tour → Deposit only (non-refundable)
• 59 – 30 days before tour → 50% of total tour cost
• Less than 30 days before tour → 100% of total tour cost (no refund)

We will make reasonable efforts to recover and refund any third-party costs that are not yet committed or refundable, minus a ZAR 1000 admin fee.

5. Rescheduling Policy

90+ days before tour → Free rescheduling (subject to availability).

59 – 30 days before tour → One-time rescheduling allowed with a 10% admin fee.

Less than 30 days before tour → Rescheduling not guaranteed. If possible, a 20% admin fee will apply.

6. No-Shows

Guests who do not arrive on the scheduled date/time without prior notice will be considered a no-show and are not eligible for a refund.

7. Force Majeure (Unforeseen Circumstances)

In cases of severe weather, natural disasters, or other events beyond our control, Birdie 2 Stay will make every effort to reschedule your booking or provide credit for future use. Refunds may be considered on a case-by-case basis.

8. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: info@birdie2stay.co.za

📞 Phone: 060 657 2754